RETURN AND EXCHANGE POLICY

At máe, we design with mothers in mind - comfort, confidence, and care in every piece.
We understand shopping during pregnancy and postpartum is special, so we're here to support you with a smooth exchange process. 💛

✨ Note

Slight color variations may occur due to lighting and screens.
This does not qualify as a defect.

We offer exchanges for:

• Size concerns (wrong size)

• Defective or damaged items

• Wrong product received

Exchange Request Window: within 3 days of delivery

Conditions for Exchange:

• Item must be unworn & unwashed

• Tags and original packaging must be intact

• Exchange is allowed once per order

Shipping charges may apply except for defective/wrong product cases.

❌ No Returns / Refunds

Due to hygiene standards and the intimate nature of maternity & feeding wear, we do not accept returns or provide refunds once delivered.

We request your support in maintaining comfort & hygiene for all moms.

Damaged or Incorrect Item?

We're here immediately.
Please notify us within 24 hours of delivery with:

• Order number

• Clear photos/videos of the issue

  
  

  Non-Exchangeable Items

  • Sale / promotional items

  • Used or washed products

  • Items without original tags or packaging